The Concorde was named after the iconic aircraft that was based in Terminal 4. The British Airways Business lounges are excellent with much more space and food. Bathrooms and communal seating will be continuously cleaned and wiped down to a high standard. The Concorde Room at London Heathrow Terminal 5 and JFK Terminal 7 are available for passengers who are: flying on a scheduled British Airways flight in First over the age of 18 years, or if under 18 years you are accompanied by a responsible adult. It is open every day from 6.00 until 21.00. If you visit the lounge in T5 let us know what you think in the comment section. You can also access this Aspire lounge in Heathrow Terminal 5 with the two free lounge passes with the free (in the first year) American Express Preferred Rewards Gold card or unlimited free Priority Pass with the AMEX Platinum Card. To get extra referral points on both these cards, have a read of our best credit cards for luxury travel. These lounges include: Wherever you fly to, book your hotel via our luxury travel concierge for free upgrades, free breakfasts, free hotel credit, and VIP gifts at luxury hotels like Four Seasons, Belmond, Ritz Carlton, Hyatt, Aman, InterContinental and more… at no extra cost. There was a salad bar and some hot options of : 1. A position that I love and seek out. Breakfast is served 0500-1200, this includes fruit, yoghurt, p… A “British-inspired” seasonal food and drink menu has been created, which includes a wide range of complimentary as well as premium (chargeable) options. There is usually soup at lunchtime and sometimes scones with clotted cream and jam, in the cold buffet. This would include Green, Gold, Platinum, and the American Express Rewards credit card. Travel tips for the luxury traveler featuring guides comparisons & more. Go through security, then turn left along the balcony and instead of taking the escalator down, carry straight on, and you will eventually come to the entrance of this lounge. This lounge has convinced me that it IS worth upgrading to Club Europe (Business Class) on British Airways on outward-bound journeys from London Heathrow as this gives you access to the excellent BA Galleries lounges. British Airways has reopened the Galleries First, Galleries South Club and Arrivals lounges at Heathrow, Terminal 5. There was also a choice of free alcoholic drinks, including Prosecco, spirits including Baileys, Martini, Tia Maria, Gin, Bacardi, Port, and Whisky. I would like to hear other people's view on this, bearing in mind that I terminal 3 one can book a lounge for £17.00.-----I would think that profit from lounge customers* cannot compete with the profits made by the shops that would occupy the space of a lounge. When speaking about the move Business Traveller quotes American Airlines Managing Director Europe & Asia-Pacific Rhett Workman as saying: “Moving American’s operations to Terminal 5 for the first time will greatly improve the customer travel experience, enabling faster and easier connections by working closely alongside our valued joint business partners…while our surroundings may have changed, the safety of our customers and team members remains of paramount importance and we are working tirelessly with our partners and the airport to ensure we continue to offer a safe travel experience.”. If you want to apply for the free American Express® Preferred Rewards Gold Credit Card, which two free lounge passes (free in the first year) with an extra referral point bonus, or the Platinum AMEX with extra bonus Amex Reward points, apply here. Both are good, both have identical food and magazines, but neither are as good as the First and Concorde Lounges in Terminal 5. It does, however, have a better view and occupies a premium position with views across the airport looking down at the planes from two sides. This terrace showcases nice views across the airport’s concourse and apron. In "Reviews" British Airways has four Club Lounges in London Heathrow Terminal 5. This lounge is in the mirror image position to the Aspire lounge (reviewed below), which is by Gate A18 in Terminal 5. UK leaving the EU on 1 January 2021. This internal terrace sits above most of the rest of the terminal but still under the main roof. The hot food on my last visit included a rice and chicken dish, a pasta and meatball dish, and vegetarian samosas and fresh warm bread rolls. As airlines gradually begin to resume service, medical emergency air traffic is expected to remain slow. In reality, this may not be much of a bonus of the Concorde room as these cabanas are often all taken, and they can be slightly claustrophobic. If you are flying out of London Heathrow Terminal 5, you will need to know the best airport lounge to pick. British Airways announced yesterday that it is be opening the Galleries First, Galleries South Club, and Arrivals lounges at Heathrow, Terminal 5. A useful British Airways help desk sits to the left of the entrance, with staff helping to sort out flight problems. If your flight departs from Terminal 5C, please use the lounges in Terminal 5A or 5B, ensuring you leave the lounge at least 40 minutes before your departure time so you don't miss your flight. Be in the know. To get extra referral Amex Reward points when you apply for the Platinum AMEX, apply here. I love traveling out of London Heathrow. Reviews of the best hotels, resorts & transport for hi end travellers. On 1 January 2021, the UK left the European Union. American says that the move will improve the customer experience and strengthen American Airlines and the International Airline Group’s (IAG) Atlantic joint business. It tends to be less busy than the Galleries North Lounge, hence my positioning of it in number 3. Access is reserved to: Passengers arriving on a British Airways or Oneworld long-haul flight in business or first class. It is worth heading right on entering the lounge as there tend to be more available seats at this end. I would specifically choose to travel from Terminal 5 at Heathrow over and above the other Terminals or other airports like Gatwick because the Terminal is awesome. It is better than the other Business and First Class lounges that BA offers across the globe. (The pictures from this review are from the BA Galleries Club lounge … The Concorde Room back then was the dedicated departure lounge for that service and the only BA lounge, which allowed you to board the plane directly from the lounge. The North lounge is airier with better views and higher ceilings, but the South lounge, in my experience, tends to be less busy and has such a nice spot overlooking the interior of the Terminal that I always pick the South Lounge. While the free treatments are quick, like 15 minutes, they are top shelf, plus it is something else to do to break up the trip. There are three British Airways London Heathrow Terminal 5 departures lounges collectively known as ‘Galleries’ (one First lounge and two Business Class lounges), and one arrivals lounge, as well as the Concorde Room. American Airlines is moving its Heathrow Terminal 3 operations to Terminal 5. Even then, the Concorde Room is purely reserved for First customers or those with enough tier points who are given a special access card. The Galleries Club North Lounge is open to Club Europe, Business Class passengers, Club World passengers, and holders of Silver British Airways. On my last visit, you could also have crisps (salted, cheese & onion and salt and vinegar), biscuits from a biscuit barrel, or chocolate cake. Just a recap, if you are flying out of London Heathrow Terminal 5 the following British Airways Galleries lounges are available: Galleries Lounge North Heathrow T5 – reviewed here. Terminal 5 has lounge complexes on both ends of the main terminal (T5A), however only the south side has the First Lounge and Concorde Room. Typically, our free benefits at luxury hotels include: The access rules for each Heathrow airport lounge differ. This Aspire lounge is smaller, with less appealing food and less variety of food. The Galleries First lounge does not. You and a guest can use this lounge using your American Express Platinum card at the door which you simply need to show at the door. Find Heathrow Terminal 3 flight information, maps, driving directions, public transport, airlines and information about services and facilities. The First Class Lounge is better described as the ‘Gold’ lounge. The selection is very similar in quality, if smaller in volume than the BA Galleries Business Class lounges. The Aspire lounge is free to enter with a Priority Pass, while access to the Plaza Premium lounge is complimentary with the Platinum Card from American Express or a Dragon Pass. The way it will work is to order your food and drinks from an online menu, and then it is brought directly to you. Although the Galleries Club lounges are higher up in the terminal, they are set back in the middle of the terminal and away from the front windows of the terminal, so they have less of a view of the tarmac and planes. However, Terminal 5 does have a play area called Stay and Play. This entrance can be found in front of the First Class lounge, and next to the spa entrance. There is some good news for anyone travelling through Heathrow Terminal 5 in the next few weeks. Additionally there is a soup and bread from 12pm onwards. Terminal 5 has five elegant departures lounges located in Terminal 5A and Terminal 5B. American Airlines Flagship First customers will be able to check-in using British Airways’ exclusive First Wing. Many restaurants in Terminal 5 are child-friendly and can provide high chairs and children’s menus. You have access if you are traveling International Business or First. When I took a look, 5 were occupied, and 1 was free. The quality of food & drink was also not as good as that found in the British Airways Galleries Club lounges at Heathrow. To cater for these large passenger numbers, BA has five lounges dedicated to passengers travelling in premium cabins, or … The complimentary food is a self-serve buffet. American’s Terminal 5 check-in desks will be located in Zone C for Flagship Business, Priority, and Main Cabin customers. The whole space is incredibly airy as a result of the design of Terminal 5. From 11am onwards, you can enjoy a selection of hot and cold dishes, cold cuts, snacks and desserts. There is also a huge array of newspapers, mainly in English, and magazines, including Business Traveller. I am not convinced that my cup of tea and salad with a couple of rolls that I usually consume (and would cost around £10 GBP at the sandwich shops like Pret a Manger at Heathrow) merit this access fee. It features the same contemporary decor that can also be found in the other BA lounges and offers a calm and inviting space with luxurious furniture imported from Italy, beautiful chandeliers, and artwork. If you are flying Business Class on British Airways, however much you paid for your ticket, you only get access to one of the two British Airways Business Class Galleries Lounges at Heathrow T5. You get to look down on people milling around the terminal, going through security, and going up and down the escalators. These are tiny rooms with privacy curtains (slightly see-through), each with tv and reclining seat-beds, which you can sleep on. COVID-19 Travel Advisory: Please note potential closures and changes to lounge opening hours, as well as limited service offering. And it doesn’t matter which lounge you are in. UK leaving the EU on 1 January 2021 . I have reviewed the food at the Galleries Business Class Lounges in terminal 5 in more detail. Passengers will also receive a welcome card from British Airways. British Airways also said that it had introduced a new food service called Your Menu. Instead, you can access the British Airways First lounge. Until more lounges open all passengers eligible for lounge access will be able to use the First lounges. BA First Class Lounge Heathrow Airport. On 1 January 2021, the UK left the European Union. The 4,000 sq ft lounge space is dominated by soaring windows on two sides, giving passengers dramatic runway views. To one (long) side of this lounge, you also have big windows and views of the parked up planes. “Due to the UK Government’s national restrictions, our lounges at Heathrow Terminal 5 will be temporarily closed from November 5. They do facials, manicures,m pedicures and a neck and shoulder massage. It is reached by the same escalators as the First lounge and Concorde room and actually sits above the First lounge and Concorde Room. The complimentary non-alcoholic drinks at the Aspire lounge in Heathrow Terminal on my last visit included a variety of juices, cokes and Fanta, water and tea, coffee, and hot chocolate from one of many machines dotted around. Safe distancing markers and hand sanitizing stations will be throughout the lounge to aid passengers. Rice Hot food and the salad bar is available between 12:00-15:00 & 18:00-22:30. If you are flying in First Class, you can pre-book treatments within 28 days of departure, while Business Class passengers and BA’s elite frequent flyers can only book them upon arrival at the spa. It is a smooth entrance that avoids the chaos of standard or even premium security and whisks you via private security, straight into the Galleries First Lounge, and then the Concorde Room if you have access. We’re monitoring the situation across the network in order to get all of our international lounges open as soon as it’s safe to do to so. Still, if you are traveling in First, you can get priority booking online for these Spa facilities, and they do get fully booked. The way it will work is to order your food and drinks from an online menu, and then it is brought directly to you. If you prefer a buffet-style dining experience, you will prefer Galleries First. There’s full waiter service and an a la carte menu. 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