If you want to use the drive with a Mac computer, see Reformatting the Drive and Troubleshooting. MY PASSPORT ULTRA USER MANUAL Using the Drive with a Mac The My Passport drive is formatted as a single NTFS partition for compatibility with updated Windows operating systems. If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry. My Passport shows up in Device manager but not file explorer. Your My Passport Ultra drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. So this is a tutorial on :How to open a Western Digital My Passport external Hard drive.The process is pretty easy and all you will need is a few items and some time to be able to open one up for yourself. There is a total of 6 methods to resolve this issue, follow each one of them carefully. MY PASSPORT ULTRA USER MANUAL ABOUT YOUR WD DRIVE – 2 WD Security™software—Set password protection and hardware encryption for your drive to help protect your files from unauthorized use or access. Click the Start button to check the file system. A Check File System window will then open. Recovery from a RAW Drive; Due to file system corruption caused by virus or malware infection, a drive could turn RAW. Open EaseUS Partition Master and right-click the My Passport Ultra drive to select Check File System. Choose the Retrieve option from the list. So we build the drive inside to our demanding requirements for durability, shock To use the drive on Mac OS X operating systems, and to use Time Machine, if you want, you must reformat the drive to a single HFS+J partition. I have now assigned a drive to the external drive using Diskpart and it now shows up in file explorer but tells me the drive is empty (it is not and I can access the files from a Mac). Click View, then check Hidden items. WD My passport drive doesn't have the feature to reset or recover the password if you forget. Choose all or specific types of files or data— office documents, email data files, photos, videos etc. Durable enclosure protects the drive inside —We know your data is important to you. You surely are aware of all the features which WD my passport Ultra attains. If you own a Western digital MY Passport external Hard drive in today’s tutorial I will be showing you how to open yours up in case you need to repair it. Now, it is time for you to go through the actual methods to resolve your issue of WD my passport Ultra not detected. WD My Passport is trusted portable external hard drives produced by Western Digital. Update USB Controller and WD My Passport Ultra Device Drivers Can recover 300+ file types from an affected WD My Passport media or any other external or internal drive. It helps keep your digital content safe. Is there a possible way that can help me to repair the not detectable WD drive to work again? Because WD My Passport for Mac has a Mac OS Extended (Journaled) file system (HFS+) written on it. If the USB controller on your Windows is old, corrupted or missing, your WD product can not be detected then. In case you are punctual regarding backup, this is how to recover data from WD my passport ultra using WD SmartWare: 1. The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. Hi, everyone. 2. Part 2: How to fix WD my passport Ultra not detected. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". 6. After installing the software, plug the My Passport Ultra HDD into the desktop or laptop. Physical Description As shown in figure 2, the My Passport Ultra drive has: A USB 3.1 interface port This software would allow your PC to see, read and write to the drive. — for recovery. ... 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